BookMyDoctor Patient Platform
Bangladesh's first structured doctor-appointment platform — from chaos to 10,000 bookings in 90 days.
Year
2024
Duration
6 months
Team
5 engineers
Industry
HealthTech
The Challenge
What was broken.
In Bangladesh, patients had no reliable way to verify doctor credentials, check live availability, or book appointments without calling a clinic directly. Clinics managed schedules on paper or WhatsApp. No-show rates were above 40%. Doctors had no centralised record of their patients. The fragmentation created wasted time for patients and lost revenue for clinics.
The Solution
What we built.
We built three interconnected portals: a patient app for searching verified doctors by specialty, location, and availability; a doctor portal for managing slots, consultation records, and reminders; and a clinic admin dashboard for managing multiple doctors, rooms, and reporting. The platform integrated with SMS for confirmations and reminders, and supported both online and cash-on-visit payment flows.
Improved healthcare access for patients in Dhaka while increasing clinic utilisation rates by an average of 22%. Doctors reported a 30% reduction in administrative overhead.
Results
Measured outcomes.
- ✓500+ verified doctors onboarded at launch
- ✓10,000+ appointments booked in the first 90 days
- ✓4.7 / 5 average patient satisfaction score
- ✓35% reduction in no-show rate vs clinic baseline
- ✓Avg booking time under 90 seconds
- ✓SMS reminder system reduced missed appointments by 28%
Tech Stack
More Work
Other case studies.
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